Shipping
Lead times:
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All our products are custom-made at our Edinburgh workshop. Please note that our production lead time is 3 to 4 weeks. This time frame begins once your order has been confirmed.
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Shipping:
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We offer free UK delivery on all orders over £100. For orders under £100 or International , a standard shipping fee will apply. The exact shipping fee will be calculated at checkout based on your location and the size and weight of your order.
Once your order has been dispatched, delivery times are as follows:
- **UK Mainland:** Typically 2-3 working days.
- **UK Non-Mainland:** Delivery times may vary and can take up to 5 working days.
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**Delivery Issues**
If you experience any issues with your delivery, please contact us leartgallery@hotmail.com. We will do our best to resolve any problems as quickly as possible.
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Please ensure that your delivery address is correct at the time of ordering. We cannot be held responsible for any delays or losses resulting from incorrect or incomplete addresses.
We appreciate your understanding and patience during the production and delivery process. Thank you for shopping with us!
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Payments :
For new customers, orders must be paid upfront. However, once an initial order is completed, subsequent orders can be paid within 28 days of receiving the order. To choose this option, select "Manual Payment" during checkout. An invoice with the necessary bank details will be sent with your order.
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